MEDPED Australia Public Privacy Statement

The National Privacy Principles
The Australian Government introduced new legislation that came into force on 21st December 2001 to protect the privacy of individuals. This legislation comprises 10 national Privacy Principles that apply to private sector organisations. You can find out more about these principles by calling the Office of the Privacy Commissioner on 1300 363 992 or through their website at www.privacy.gov.au.

MEDPED Australia respects and upholds your rights to privacy protection under the National Privacy Principles in regulating how we collect, use, disclose and hold your personal information. We have a detailed policy and set of procedures to ensure that only authorised staff have access to your personal information and that it remains confidential and only used for appropriate purposes and in accordance with this policy.


Why we collect your personal information

Your personal and sensitive information, including health information, is only collected as is necessary for a function or activity to enable MEDPED to carry out its work and deliver services to the community.

We may use your personal information to contact relatives notifying them of critical information that may ultimately save their life or send you information on cholesterol disorders. We will always attempt however to collect such information in a
non-intrusive, lawful and fair manner.


How we collect your personal information

We collect your personal information when you provide it to MEDPED in a number of ways such as:
through a call to us
by providing information to your physician who is associated with MEDPED
through an online registration

We may also collect your personal information from publicly available sources such as the telephone directory.


How we keep your personal information secure

If you provide us with your personal information, it is stored by us and is accessed only by authorised contractors or collaborators of MEDPED.


Disclosing your personal information

MEDPED will not provide your personal information to any other individuals or organisations except on a confidential basis to contractors who provide database management, printing and mailing services to MEDPED and collaborators who are involved with MEDPED and have the aim of assisting you or your relatives. In these cases, we ensure that our contractors and collaborators are also bound by the National Privacy Principles to keep your personal information confidential.

MEDPED will not provide your personal information to any overseas organisation however details may be provided to collaborating health professionals in the interest of aiding your health and/or relatives. In such a case, we will ensure that such organisations and/or individuals are bound by privacy laws at least as strict as those in Australia.


Changes to our Privacy Policy

MEDPED may, without notice, amend or modify its Privacy Policy by posting the amended Privacy Policy to the MEDPED website.


How to access, correct or update your personal information

If you have any complaints, questions or concerns about what information MEDPED holds or about the accuracy of that information, please contact the MEDPED Australia Office. Please phone (03) 9739 7697.

If you would like to access the information that we hold about you, you can write to us at the following address:
C/- AAS Secretariat
4/184 Main Street
Lilydale, VIC 3140
Australia

If the information that we hold about you is incorrect or not up-to-date, we will update it as soon as possible after you have shown us how and why it is incorrect.

In the unlikely event that we are unable to provide you with access to your personal information for legal reasons as specified in the Privacy Act, we will provide you with reasons for denying access.


How to contact us

If you have any concerns or questions, please contact the MEDPED Office on (03) 9739 7697.

 

PH: (03) 9739 7697 | FAX: (03) 9739 7076
AAS Secretariat: 4/184 Main Street
Lilydale, VIC. 3140
Australia